Quality Assurance

Nothing leaves the plant on somebody's word

Our quality department reports to the Managing Director, not to production. That single line on the organogram is the reason a QA officer can stop a line without negotiating with the person whose output target it affects.

Fourteen full-time food technologists staff the laboratory across three shifts. Every incoming consignment, every in-process stage and every finished batch carries a test record, and each record is retained for three years against the batch code printed on the pack.

  • Incoming raw material: moisture, foreign matter, aflatoxin, pesticide residue
  • In-process: particle size, colour value, temperature and metal detection
  • Finished goods: microbial load, net weight, seal integrity, sensory panel
  • Retained samples from every batch, held for the full shelf life plus six months
Univer Food quality laboratory
Certifications

Independently audited, not self-declared

CertificationScopeIssuing bodyValid to
ISO 22000:2018All five production hallsSGS BangladeshMar 2028
HACCPSpice, staple, oil, bakery, beverageSGS BangladeshMar 2028
BSTI LicenceAll 186 marketed SKUsBSTI, Government of BangladeshRenewed annually
Halal CertificationAll food productsIslamic Foundation BangladeshDec 2027
GMPManufacturing and warehousingBureau VeritasAug 2027
ISO 14001:2015Sreepur industrial parkBureau VeritasJan 2029
The Process

Seven checkpoints between the field and your kitchen

01 — Field

Contract farms are inspected at sowing, mid-season and harvest. Non-approved pesticides disqualify the plot.

02 — Intake

Every truck is sampled at the gate. A failed sample is turned away whole; we do not sort and salvage.

03 — Storage

Segregated, humidity-controlled bays. Stock rotates strictly first-in-first-out under barcode control.

04 — Processing

Low-temperature milling and closed-circuit refining, with clean-in-place between every product change.

05 — In-process lab

Hourly sampling from the line. Out-of-spec results hold the batch automatically in the ERP.

06 — Packing

Metal detection, checkweighing, seal-integrity test and nitrogen flush on all ground spice.

07 — Release

A batch ships only after QA signs the certificate of analysis. Retained samples go to the archive.

08 — Feedback

Consumer complaints are traced back to batch within 24 hours and closed within seven working days.

Looking for a distribution or export partnership?

Talk to our trade desk — we ship to 42 countries and onboard new partners every quarter.

Contact Our Trade Desk